1. Acceptance of Terms
By accessing this website, submitting an enquiry or requesting an appointment through the website, you agree to these Terms & Conditions. Salon services may also be subject to additional terms communicated at the time of booking or at the salon.
2. Website Information
We aim to keep service descriptions, prices, offers, availability and other website information accurate. However, content may change and displayed information may occasionally be incomplete or outdated. Final service details, pricing and availability should be confirmed with the salon.
3. Appointments
Appointment requests submitted through the website, phone, WhatsApp or social media are subject to availability and are not guaranteed until confirmed by the salon. Please provide accurate contact information so we can communicate about your booking.
4. Late Arrivals, Rescheduling and Cancellations
Late arrival may reduce the available service time or require rescheduling depending on the day's bookings. Cancellation and rescheduling terms may vary by service, package, stylist or special occasion booking. Any applicable deposit or cancellation rule should be communicated before confirmation.
5. Prices, Offers and Payments
Prices shown on the website are indicative unless expressly confirmed. Final pricing may depend on hair length, product usage, service complexity, selected products, add-ons or personalised requirements. Offers and discounts may have eligibility rules, validity periods and exclusions and may not always be combined.
6. Service Suitability, Allergies and Patch Tests
Clients should disclose known allergies, sensitivities, relevant medical considerations, recent treatments or other information that may affect a salon service. Certain colour, chemical, skin, lash or beauty services may require a consultation or patch test. The salon may decline or modify a service where it reasonably believes the requested service is unsuitable or unsafe.
7. Results and Aftercare
Salon results can vary depending on hair, skin, previous treatments, home care and other individual factors. We encourage clients to follow the aftercare guidance provided by salon professionals and to contact the salon promptly if they have concerns about a completed service.
8. Refunds and Corrections
Refund, correction or redo requests are considered according to the nature of the service, the concern raised and the salon's stated policy. Because many salon services are time- and product-based and cannot be returned, clients should raise service concerns as soon as reasonably possible so they can be assessed.
9. Website Use
You agree not to misuse the website, attempt unauthorised access, interfere with its operation, submit unlawful or harmful content, or use the website in a way that could damage the salon, other users or third parties.
10. Intellectual Property and Copyright
Unless otherwise stated, the website's original text, branding, layout, graphics and other original materials are owned by or licensed to Aura Unisex Salon and are protected by applicable intellectual-property laws. You may not reproduce, republish, distribute or commercially exploit original website materials without permission.
11. Third-Party Links and Platforms
The website may link to WhatsApp, social media, maps, payment providers or other third-party websites and services. Those services are operated independently and are subject to their own terms and policies.
12. Limitation and Availability
We aim to keep the website available and useful, but we do not guarantee uninterrupted or error-free access. To the extent permitted by applicable law, the salon is not responsible for indirect loss arising solely from website downtime, third-party platform failure or reliance on information that has not been confirmed directly with the salon.
13. Changes to These Terms
We may update these Terms & Conditions when the website, services or business policies change. Updated terms will be posted on this page with a revised date.
14. Applicable Law
These terms are intended to operate subject to applicable laws in India. Nothing in these terms is intended to limit rights or remedies that cannot lawfully be excluded.
15. Contact
For questions about these terms, contact Aura Unisex Salon at auraunisexsalonkempapura4444@gmail.com or +91-6384115544.